Q & A

Everything we do is made to order and we have a dedicated amount of signature and custom cake order slots per week, so get in touch sooner rather than later!

Our Signature Cakes can be ordered directly through the online store.

For Custom orders please get in touch at least 3 weeks prior.

Wedding Cakes require more detailed planning, so we recommend ordering 6-8 months in advance. 

 If you’re looking for a cake on short notice, you can check out our Last Minute Cakes Collection, which is updated weekly based on availability.

You can browse and request a cake via our shop section. Just choose your preferred cake style and fill out the request form. We will then send you an email and invoice once your order has been accepted!

Click here to get going. 

If you want to have a custom cake or wedding cake designed, send us a request with all your wishes, we will get back to you very soon!

Changes are possible as long as you give us a notice at least 7 days prior.

Simply reply to the confirmation email we've sent you. We will do our best to make that possible.

All updated orders must be sent & will be confirmed via email.

Of course! Just add a screenshot of the cake when placing your CUSTOM CAKE order.

Please note that each cake is a unique creative expression, with no cake being exactly the same. We create something unique and beautiful for you each time inspired by your flavor choice and design guidelines, never an exact replica.

Yes, but we only deliver in the Berlin area. Please note that delivery comes at an additional cost, which will be calculated at checkout from our studio to the drop-off point.

We use a premium delivery service and our expert driver knows how to handle your order and get it to you in perfect condition.

Rescheduling is possible if you notify us at least 14 days prior to your pick-up/delivery date.

Cancellation policy is different depending on the type of cake you order.

For detailed information about cancellation and rescheduling, please take a close look at our refund policy page.

All cakes contain wheat, eggs & milk, unless otherwise specified (Vegan options available!);

Please note that all products are made in a bakery that handles nuts, gluten, milk, eggs, peanuts and other allergens; If you have a severe allergy, please know that while we do our best to prevent cross-contamination, we are not an allergy-free bakery.

For a detailed information on our ingredients click here.

YES!

Most of our designs allow for a vegan option, which you can find in the flavor list.