Q & A

Ready-To-Order Cakes can be ordered directly through the online store - about 1-1.5 week in advance.
Customize your cake via this site, then schedule your pickup/ delivery time at the CART to book your order.

If you’re looking for a cake on short notice - check out our Last Minute Cakes Collection, availability updated weekly.

♡ Feel free to contact us with any qestions.

Custom orders- Fill out the form AT LEAST of 2.5 weeks prior. The process is done online.

Custom wedding cakes require more detailed planning, so we recommend enquiring 6-8 months prior to your big day.

CakesBerlin.com is an onlineshop - orders are selected, scheduled and paid directly via this site.

If you want to have a custom cake or wedding cake designed, please fill out the inquiory form on the spesific page, you will receive an email from us within 1-3 business days!

Yes! Whether you´re a couple looking to taste our flavors to make up your mind about your wedding cake or simply a cake lover who just can´t refuse the opportunity - check out the Sample Box: choose 3 of our best-selling flavors - all in on box.

​The Sample Box is available only a hand full times a year, so make sure to pre-order yours ASAP!

Changes are possible as long as you give us a notice at least 14 days prior.

Simply reply to the confirmation email we've sent you. We will do our best to make that possible.

All updated orders must be sent & will be confirmed via email.

Of course! Just add a screenshot of the cake when placing your CUSTOM CAKE order.

Please note that each cake is a unique creative expression, with no cake being exactly the same. We create something unique and beautiful for you each time inspired by your flavor choice and design guidelines, never an exact replica.

Yes, we deliver in the Berlin area. Please note that delivery comes at an additional cost, which will be calculated at checkout - by the distance.

Your cake will be delivered straight to your door by expert drivers that are will garantee the cake will arrive to you in the best possible condition.

Rescheduling an order that has been booked via CakesBerlin.com is possible if you notify us at least 10 days prior to your pick-up/delivery date.

Cancellation policy is of customized cakes, placed off this website, is dattached to your invoice.

For detailed information about cancellation and rescheduling, please take a close look at our refund policy page.

All cakes contain wheat, eggs & milk, unless otherwise specified (Vegan options available!);

Please note that all products are made in a bakery that handles nuts, gluten, milk, eggs, peanuts and other allergens; If you have a severe allergy, please know that while we do our best to prevent cross-contamination, we are not an allergy-free bakery.

For a detailed information on our ingredients click here.