Q & A

If you’re looking for a cake on short notice - check out our Last Minute Cakes Collection, availability updated weekly.

Our Signature Cakes can be ordered directly through the online store - usually about 1 week in advance.
Select a cake and continue to the CART to see if it´s still available on your desired date.

♡ Feel free to call us with any qestions.

Custom orders- It depending on our capacity that week, we recomend to get in touch at least 3 weeks prior.

Custom wedding cakes require more detailed planning, so we recommend enquiring 6-8 months prior to your big day.

CakesBerlin.com is an onlineshop - orders are selected, scheduled and paid directly via this site.

If you want to have a custom cake orwedding cake designed, please fill out the inquiory form on the spesific page, you will receive an email from us within 1-3 business days!

Changes are possible as long as you give us a notice at least 14 days prior.

Simply reply to the confirmation email we've sent you. We will do our best to make that possible.

All updated orders must be sent & will be confirmed via email.

Of course! Just add a screenshot of the cake when placing your CUSTOM CAKE order.

Please note that each cake is a unique creative expression, with no cake being exactly the same. We create something unique and beautiful for you each time inspired by your flavor choice and design guidelines, never an exact replica.

Yes, we deliver in the Berlin area. Please note that delivery comes at an additional cost, which will be calculated at checkout - by the distance.

Your cake will be delivered straight to your door by expert drivers that are will garantee the cake will arrive to you in the best possible condition.

Rescheduling an order that has been booked via CakesBerlin.com is possible if you notify us at least 14 days prior to your pick-up/delivery date.

Cancellation policy is different depending on the type of cake you order.

For detailed information about cancellation and rescheduling, please take a close look at our refund policy page.

All cakes contain wheat, eggs & milk, unless otherwise specified (Vegan options available!);

Please note that all products are made in a bakery that handles nuts, gluten, milk, eggs, peanuts and other allergens; If you have a severe allergy, please know that while we do our best to prevent cross-contamination, we are not an allergy-free bakery.

For a detailed information on our ingredients click here.

YES!

Most of our designs allow for a vegan option, which you can find in the flavor list of the cake design of your choice.